What is Renter Protection ?

Renter Protection is a service we offer to give you extra protection when booking a boat on our platform.

This service is designed to ensure a more serene and secure rental experience.

• Secure transactions and protection of your data: We invest in tools to combat fraud and ensure the security of your personal data.
• Responsive and efficient customer service: Benefit from dedicated support to answer all your questions quickly.
• Reliable and secure payments: Every transaction is protected to give you the best possible experience.

These costs are essential if we are to continue to offer you an experience that meets your expectations !

When is this protection billed?
Renter Protection is invoiced at the time of booking, at the same time as payment.

You can check the exact amount in the booking details before finalising your rental.

You can also find out more about this service by clicking on ‘Find out more’ in the price details in the payment tunnel.

Can I cancel Renter Protection?
Tenant Protection is a non-refundable service.

It is included in your booking and cannot be cancelled or refunded.

Is this service compulsory?
Yes, Renter Protection is a compulsory service for all boat bookings on our platform (excluding quotations), to guarantee complete protection during your charter.