If you are unable to access your customer account, there may be several reasons for this:
Your email address does not match the one you used to create your account
The password you entered is incorrect. You can reset it by clicking on "forgotten password". An email will be sent to you, please check your spam/junk mail.
It is possible that one of your actions on our platform is contrary to our general terms and conditions of use and that we had to suspend your account.
If you would like information on this subject, please contact our customer service at the following address : contact@samboat.com or on +44 20 8068 5683.